I've had a lot of questions about the new telehealth location codes since most software companies have not updated to include the option for location 10.
If your software has not updated, this publication is the latest from Medicare and you might want to take it into consideration:
A physician or practitioner's office, even if mobile, qualifies to serve as a telehealth originating site. Assuming such an office also fulfills the requirement that it be located in either a rural health professional shortage area as defined under section 332(a)(1)(A) of the Public Health Service Act (42 U.S.C.254e(a)(1)(A)) or in a county that is not included in a Metropolitan Statistical Area as defined in section 1886(d)(2)(D) of the Act, the originating physician's office should use POS code 11 (Office) in order to ensure appropriate payment for services on the list of Medicare Telehealth Services.
However, BCBS and UHC are ready to accept the new location 10, whereas Cigna and Medicare have announced to start accepting April 1st, 2022.